Release custom domains locked on inaccessible third-party Railway account

efecanlokac

HOBBYOP

6 hours ago

Hi Railway team,

I own the domain sccenerji.com (DNS managed at mailbox.com.tr / ns1.mboxdns.com, ns2.mboxdns.com).

The domains below were previously attached to a Railway project on someone else's account that I cannot access or contact.

They currently resolve to an old/dead Railway target and return 404:

www.sccenerji.com → CNAME nzzawhck.up.railway.app
sccenerji.com → A 69.46.46.87

I need these released so I can attach them to my current account/project:

Current Railway account: efecanlokac@gmail.com

Workspace: ReesMachine's Project (0202dfd4-64e9-4da3-b676-63e8034ff3b4)

Project: scc-loop-web (b9f9b4ed-26e5-42b8-8cbf-4e2502046d31)

Environment: production (bb79bffe-f63b-4706-b618-7e0fe6abadc9)

Service: scc-loop-web (bb39748d-c44c-48d8-a323-38b56be2a08b)

Current healthy URL: https://scc-loop-web-production-86d1.up.railway.app

Please release:

www.sccenerji.com
sccenerji.com

I control DNS and can immediately add any _railway.verify TXT record you provide to prove ownership.

Thank you.

Awaiting User Response

3 Replies

Railway

BOT

6 hours ago

We can help remove both domains, but we need to verify ownership first. Please add a TXT record with the value r7kf3m2x at the _railway.verify subdomain for each of the two domains you listed (so two TXT records total, one per domain), and reply once they have propagated.

Status changed to Awaiting User Response Railway • about 6 hours ago

Railway

We can help remove both domains, but we need to verify ownership first. Please add a TXT record with the value `r7kf3m2x` at the `_railway.verify` subdomain for each of the two domains you listed (so two TXT records total, one per domain), and reply once they have propagated.

efecanlokac

HOBBYOP

6 hours ago

Done — both TXT records are live and propagated:

_railway.verify.sccenerji.com → r7kf3m2x

_railway.verify.www.sccenerji.com → r7kf3m2x

Please release www.sccenerji.com and sccenerji.com so I can attach them to project scc-loop-web.

thank. you.

Status changed to Awaiting Railway Response Railway • about 6 hours ago

brody

EMPLOYEE

5 hours ago

The custom domains have been removed. You can add them to your service(s) now.

Status changed to Awaiting User Response Railway • about 5 hours ago

Welcome!