Release orphaned portal custom domains
dbentley142
PROOP

25 days ago

I own botforpolymarket.com and botforrobinhood.com (registered at GoDaddy). Railway reports “Domain is not available” for all four hostnames below, but none appears under Networking in any active service or in the deleted-project view of this account:

Please release the orphaned custom-domain records so I can attach them to the replacement service. I can add any _railway.verify TXT records you require to prove ownership.

Replacement target:

Project ID: 983837ce-66ab-462b-b64a-0c15be9209c5

Environment ID: 03995beb-30cb-42de-ae24-b5bf26c35f23

Service: portals

Service ID: 856980eb-8455-4909-989e-e9d4969a1efb

Healthy preview: https://portals-production-7391.up.railway.app/health

The existing www DNS still routes to old Railway targets w9bkx4eu.up.railway.app and 90urghrm.up.railway.app, and those old custom-domain attachments are not visible in the accessible workspace. Please provide verification tokens and remove all four stale attachments.

Solved

4 Replies

Railway
BOT

25 days ago

All four domains (botforpolymarket.com, www.botforpolymarket.com, botforrobinhood.com, www.botforrobinhood.com) are registered on a different Railway account than the one you're writing from, which is why they show "not available." To verify ownership so we can release them, please publish a TXT record with the value k4rm7nx9p2 at each of the following hostnames and reply once they've propagated:

_railway.verify.botforpolymarket.com

_railway.verify.www.botforpolymarket.com

_railway.verify.botforrobinhood.com

_railway.verify.www.botforrobinhood.com


Status changed to Awaiting User Response Railway 25 days ago


dbentley142
PROOP

25 days ago

All four TXT records are now published and propagated. I verified k4rm7nx9p2 from the authoritative GoDaddy nameservers and from both 1.1.1.1 and 8.8.8.8 at every requested hostname. Please verify ownership and release all four custom-domain attachments.


Status changed to Awaiting Railway Response Railway 25 days ago


belovedhealth
PRO

25 days ago

Resolved on our side: these domains were not orphaned. They are attached to the accessible bot-portals project (f88dedcf-9620-4ccb-a848-1c0e0c8172eb) in the david@beloved.health / belovedhealth workspace. Both portal services are healthy and source-connected, and the www Railway attachments remain in use. No release or deletion is needed. Please close this request and do not release the existing custom-domain attachments.


25 days ago

Noted- closing this at your request


Status changed to Awaiting User Response Railway 25 days ago


Status changed to Solved mykal 25 days ago


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