a month ago
We deployd an app for a client on his own account and now need to deploy some other apps but he lost the passkey. Can you please remove it for the account registered to sales@craftkingsltd.co.uk ? The onwer is not tehnicall and asked us for help in this regard
1 Replies
a month ago
For security, we can only reset passkeys for the account's own owner, so we're not able to process this on a third party's behalf. The account owner can email us at support@railway.com from the email address registered on their account, and we'll run the standard verification from there.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago