9 days ago
i cannot see the shell button for my active deployment. the agent says the invaid sfo region is the root cause and need me to contact support. can Railway team help me remove this invalid region? thanks
- Service: Tutor-Student-Management (ID:
aad3fb4b-320d-4c14-b047-79aa21966f7c) - Issue: Invalid region
sfoinmultiRegionConfigthat can't be removed through the API - Request: Remove the corrupted
sforegion entry from the backend
1 Replies
Status changed to Awaiting Railway Response Railway • 9 days ago
7 days ago
We've corrected this through a couple of different paths. The regions should resolve correctly now, but if they aren't you can fix this by going into your service, and selecting Settings and scrolling down to Scale where you should see a drop down for setting the correct region now. That will let you correct this without having to contact support. This control was added today, and if the automatic recovery didn't happen, should let you get back up and running.
Status changed to Awaiting User Response Railway • 7 days ago
Status changed to Solved codydearkland • 7 days ago