Removing payment method
arsu4ka
HOBBYOP

2 years ago

This issue is private :)

I've linked my credit card to the railway acc that I don't have an access to anymore. Is ther any way I can unlink my credit card?

7 Replies

2 years ago

you can't unlink a card because they are kept on the account for verification, but what you can do is replace the payment method.

https://railway.app/account/billing

click the Replace button.


arsu4ka
HOBBYOP

2 years ago

How do I do that if I don't have an access to the railway account where my credit card is linked?


2 years ago

Can you elaborate on why you no longer have access?


s00212257
TRIAL

2 years ago

In the case that I would like to just remove my billing method without replacing it with another, what can I do? I do not wish to delete my account.


2 years ago

Can you elaborate on why you wish to keep a Railway account that is not on a plan? Without being on a plan you are not charged for anything.


ninjaxdarking
HOBBY

2 years ago

But if I'm not going to be charged anything, why wouldn't I have the option to delete my payment method?

So, if in the near future I simply wanted to come back, I could do so with complete confidence that I could enter, pay for a plan and be able to unlink my card.

I find it a bit unfavorable that I can't delete my payment method. It seems to me that it's more of an option than an obligation. In any case, if I wanted to delete my account, the payment method would also be deleted, right?


2 years ago

Yes if you delete your account the data attached to the account will be deleted, though it may still exist in stripe's data.


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