11 Replies
2 years ago
You can request a refund from this page - https://railway.app/account/billing
Click on the refund button besides the latest invoice.
2 years ago
I tried it but got an error

2 years ago
Ah, so how should users try the railway service to determine whether it is suitable for them?
2 years ago
That would be the trial plan.
It's listed in the docs that regions are only available on the Pro plan - https://docs.railway.app/reference/regions
But I understand that may not be super visible, so hopefully Railway can implement a clear a concise table of the plans and what features the plans get.
2 years ago
Why don't I see this from the plan comparison,I didn't read the documentation first
https://railway.app/account/plans
2 years ago
So I can’t apply for a refund?
2 years ago
According to the services of other paas vendors I use, the region can be switched at will, so when I changed to railway, I defaulted to the fact that it can switch the region, but it is a pity.
2 years ago
That's a fair assumption but at this time regions can only be offered on the Pro plan.
Status changed to Solved brody • over 1 year ago