a month ago
Hello Railway Team,
I recently noticed that my account has been restricted. I sincerely apologize if any of my actions unintentionally violated your policies. It was never my intention to misuse the platform or cause any issues.
I value Railway and would really appreciate the opportunity to continue using your service. If there was a misunderstanding or a mistake on my part, I'm more than willing to correct it and fully comply with your Terms of Service in the future.
I kindly ask you to review my account again and consider removing the restriction. Thank you for taking the time to review my case.
Best regards,
1 Replies
a month ago
Your workspace is currently on a trial, and the restriction can be resolved by upgrading to a paid plan (Hobby or Pro) at railway.com/workspace/plans. We aren't able to share specifics on why the restriction was applied, but upgrading will automatically remove it.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 28 days ago