Request for account review - Beginner developer testing an app
jun8411
FREEOP

22 days ago

Hello Railway Support Team,

I am a beginner developer building a small educational test-grading application.

I recently shared my project link with a few friends to get their direct feedback and test the user experience. Whenever my friends reported minor bugs or gave me suggestions, I tried to fix them immediately and re-deployed the app so they could see the updates right away.

When my account was suddenly set to "Limited Access," I was really confused about what I had done wrong. So I asked Gemini AI about this situation, and it kindly explained to me that making frequent deployments in a short period could be flagged as suspicious activity by automated security systems.

As a complete beginner to cloud deployment, I honestly had no idea that frequently updating my app for friend feedback could cause such an issue. I am purely using Railway to learn coding and test this app with my friends—there are absolutely no bots, spam, or malicious scripts involved. I still have trial credits remaining ($4.56 / 26 days left).

I would be deeply grateful if you could manually review my account and lift the restriction so I can continue my learning journey. I will definitely be more careful about my deployment frequency from now on.

  • Project Name: loving-youth

Thank you so much for your time, empathy, and understanding!

Best regards,

Solved

1 Replies

Railway
BOT

22 days ago

Your account has no restrictions or bans. What you are seeing is the Limited Trial, which applies when Railway's automated verification has not yet confirmed your GitHub account. This is not related to deployment frequency. On the Limited Trial, your services have restricted outbound network access and only a limited set of ports are available, but you can still deploy code, databases, and buckets. You can attempt verification at railway.com/verify, or upgrade to the Hobby plan ($5/month with $5 included credit) to unlock full network access.


Status changed to Awaiting User Response Railway 22 days ago


Railway
BOT

15 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 15 days ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...