a month ago
Dear Railway Technical Team,
I hope this message finds you well.
I am a paying customer using Railway for my production application TradeRaiserAI (a Flask-based AI trading platform).
Issue:
Whenever I try to use the Agent Chat (AI assistant) in the Railway dashboard, I receive the following error on almost every request:
"you! prompt is too long: 202825 tokens > 200000 maximum"
This severely limits my ability to debug, ask questions, or get help regarding my deployment. The error occurs even with moderately detailed prompts that are essential for explaining technical issues involving my codebase, logs, environment variables, and database state.
Request:
Please increase the token/context limit for the Agent Chat feature for paid users (especially on Pro / higher plans).
Alternatively, provide a way to handle long-context conversations (e.g., conversation summarization, file upload support for logs/code, or a "deep debug" mode).
If there is a temporary workaround (such as using a specific flag, shorter prompts, or an alternative support channel), kindly let me know.
This limitation is significantly impacting my productivity while troubleshooting mStock API and deployment-related issues.
Service Details:
Project: traderaiserai / TradeRaiserAI
Plan: [Your Plan — e.g., Pro]
Service Type: Web Service (Flask + PostgreSQL)
Thank you for your prompt attention to this matter. I truly appreciate the excellent platform Railway provides and look forward to your assistance.
Best regards,
Shaikh Mohammad Shuaib
Mobile: 9540947093
1 Replies
a month ago
The "prompt is too long" error comes from the underlying language model's context window, not a per-plan limit we can raise. It typically happens when the Agent conversation accumulates a lot of context (your project's code, logs, variables, and prior messages in the thread). Starting a fresh Agent thread resets the context and should resolve it immediately. Keeping each conversation focused on a single topic and avoiding pasting large blocks of logs or code directly into the chat will help you stay under the limit.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago