Dear Railway Support Team,

I hope this message finds you well. I am experiencing issues with accessing my n8n server hosted on Railway, and I would like to request your assistance in diagnosing and resolving these problems.

Here are the details:

1. Access Issue from Different Devices:

I am unable to log in to my n8n server from one of my devices, while I can access it without any problems from another device. I have cleared browser cache and cookies, and I have tried accessing it using different browsers (including incognito mode), but the issue persists. The error message I receive is "Incorrect login or password."

2. Login/Password Reset Issue:

When attempting to reset my password, I am directed to an error message saying:
"Please contact your admin. n8n isn’t set up to send email right now."
This indicates that emails for password reset are not being sent, possibly due to an SMTP configuration issue in n8n, but the emails are not being received, and I cannot reset my login credentials.

3. Network or IP Blocking:

Both devices are in the same network and region, and I have ruled out IP-blocking issues. However, I suspect there may be network-level restrictions or security filters in place that could be causing this issue. I would appreciate it if you could investigate if there are any restrictions on my app’s access based on IP addresses or regional limits.

4. No Errors in Server Logs:

I have checked the "View Logs" section in Railway, but there are no errors or warnings that would indicate why the access issue is occurring. The server seems to be functioning normally, and there are no resource limitations (CPU, memory, or traffic) on the Railway platform.

Given these issues, I kindly ask for your assistance in checking if there are any security filters, IP restrictions, or other configuration problems affecting my application on Railway's infrastructure. Additionally, if there are any other settings or configurations that could be influencing the login process, I would appreciate your guidance on how to resolve them.

Thank you for your support and prompt attention to this matter. Please let me know if you need any further information from my side.