Request for Dedicated Static Outbound IP (Required for Broker API Integration)
manish-shokeen
PROOP

2 months ago

Hello Railway Team,

I am currently using Railway to host a production application that integrates with a stock broker API (Dhan).

As per new regulatory requirements (SEBI guidelines effective April 2026), all API-based trading requests must originate from a single, static, and dedicated IP address that can be whitelisted with the broker.

I have enabled the Static Outbound IP feature on the Pro plan. However, I understand from the documentation that this IP may be shared across multiple customers, which creates the following issue:

  • The broker (Dhan) does not allow the same IP to be used across multiple client accounts
  • I am receiving errors such as “IP already in use”
  • Therefore, a shared static IP is not sufficient for compliance

Requirement:

I need clarification on the following:

  1. Do you provide an option for a dedicated (exclusive) outbound IP that is not shared with other customers?
  2. If yes:
    • What plan or configuration is required?
    • What is the pricing for this feature?
  3. If not:
    • Are there any recommended workarounds within Railway (e.g., private networking, NAT gateway, or enterprise features)?
    • Is this feature planned in the near future?

This is a blocking requirement for my production system, as broker APIs strictly enforce IP uniqueness and compliance.

I would prefer to continue using Railway if a dedicated outbound IP solution is available.

Looking forward to your guidance.

Thank you.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


sam-a
EMPLOYEE

2 months ago

The static outbound IP feature on the Pro plan does not guarantee a dedicated IP - it may be shared with other customers, as noted in our documentation. We do not currently offer an exclusive dedicated outbound IP on any self-serve plan. For dedicated infrastructure requirements like yours, we'd recommend reaching out via our Enterprise page to discuss options that can accommodate single-tenant IP needs.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...