2 months ago
Hello Railway Team,
I am currently using Railway to host a production application that integrates with a stock broker API (Dhan).
As per new regulatory requirements (SEBI guidelines effective April 2026), all API-based trading requests must originate from a single, static, and dedicated IP address that can be whitelisted with the broker.
I have enabled the Static Outbound IP feature on the Pro plan. However, I understand from the documentation that this IP may be shared across multiple customers, which creates the following issue:
- The broker (Dhan) does not allow the same IP to be used across multiple client accounts
- I am receiving errors such as “IP already in use”
- Therefore, a shared static IP is not sufficient for compliance
Requirement:
I need clarification on the following:
- Do you provide an option for a dedicated (exclusive) outbound IP that is not shared with other customers?
- If yes:
- What plan or configuration is required?
- What is the pricing for this feature?
- If not:
- Are there any recommended workarounds within Railway (e.g., private networking, NAT gateway, or enterprise features)?
- Is this feature planned in the near future?
This is a blocking requirement for my production system, as broker APIs strictly enforce IP uniqueness and compliance.
I would prefer to continue using Railway if a dedicated outbound IP solution is available.
Looking forward to your guidance.
Thank you.
1 Replies
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
The static outbound IP feature on the Pro plan does not guarantee a dedicated IP - it may be shared with other customers, as noted in our documentation. We do not currently offer an exclusive dedicated outbound IP on any self-serve plan. For dedicated infrastructure requirements like yours, we'd recommend reaching out via our Enterprise page to discuss options that can accommodate single-tenant IP needs.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago