Hello Railway Support Team,

I'm the founder of GOM Marketplace PH, and our production backend is currently hosted on Railway in the Southeast Asia region.

I noticed that Railway is experiencing a major outage and that new deployments have been temporarily paused. Our dashboard is displaying "Limited Access – Deploys have been paused temporarily."

I understand that your engineering team is actively working to resolve the incident.

I'd like to ask a few questions:

Is there an estimated time for full service restoration, particularly for deployments in Southeast Asia?

Are existing production deployments expected to remain operational throughout the incident?

Are there any known risks to running services, PostgreSQL databases, or existing API connections?

Will deployments automatically resume once the issue is resolved, or will we need to manually redeploy?

Our platform depends on Railway for backend operations, so even an approximate recovery window would help us plan accordingly.

Thank you for your efforts in resolving this issue. I appreciate any updates you can provide.

Best regards,

GOM Marketplace PH