Request for Help Recovering Deleted Projects and Data
elsamky
FREEOP

3 months ago

Hi everyone, I’m hoping someone from Railway or the community can help me understand what happened and whether recovery is possible.

I had 2 deployed projects in my Railway account:

1. Fillo Flow

Deployment: https://mky-start-a-business-form.up.railway.app/

2. ai-content-reviewer

Deployment: https://mky-ai-content-reviewer.up.railway.app/

At some point, I ran out of funds/credits in my account. After that, I noticed that my ai-content-reviewer project seems to have been completely deleted, and the database for Fillo Flow was also deleted.

Luckily, I had a local backup of the Fillow Flow database on my PC, so I managed to restore that one manually. Unfortunately, I didn’t have a backup for the AI Content Reviewer project, and I lost it completely.

I’m trying to understand:

Is there any way to recover a deleted Railway project, deployment, database, logs, or environment variables?

Does Railway automatically delete projects/databases when an account runs out of funds?

Is there any retention or recovery process for deleted projects?

I lost important data on both projects, so any help or clarification would really mean a lot.

Thanks in advance.

Solved

0 Replies

Status changed to Awaiting Railway Response Railway 3 months ago


Status changed to Solved elsamky 3 months ago


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