4 hours ago
he activity that triggered the security flag.
Confirmation of whether simultaneous or geographically different access by authorized team members is responsible.
Reinstatement of our workspace without requiring an upgrade solely to resolve a potentially mistaken security restriction.
We are happy to provide any necessary verification to establish ownership of the account and legitimacy of our development activities.
We would appreciate a fair review and a clear explanation before being asked to purchase a subscription to regain access.
Kind regards,
1 Replies
4 hours ago
Your workspace has a restriction that requires an upgrade to a paid plan before you can create resources or deploy again. It was applied after unusual activity on the account, and it is not a requirement for every trial workspace.
This restriction has no manual review or appeal process, and we don't share details of the activity that triggered it. Upgrading to Hobby or Pro from your workspace plans page lifts it automatically. Adding a payment method on its own does not.
Status changed to Awaiting User Response Railway • about 4 hours ago