Request for Temporary Access to Perform Database Backup
luisfeliperodgz
HOBBYOP

3 months ago

Hello Railway Support,

I am contacting you because I urgently need to perform a backup of a database hosted on Railway that belongs to one of my client projects.

Currently, I cannot access the Railway account because the Google account used for authentication was temporarily disabled by Google. The recovery process has already been approved, but I am still unable to sign in due to temporary login restrictions.

This database is critical for my client, and I need temporary access in order to export a backup and secure the data.

I can demonstrate ownership of the project and database if required. For example, I can provide:

  • The email originally associated with the Railway account
  • Database connection details (host, port, etc.)
  • Deployment information
  • Project identifiers
  • Any other verification you require

My only request is assistance in obtaining temporary access or any method that would allow me to export a backup of the database.

Thank you for your time and assistance. I appreciate any help you can provide.

Kind regards,

Closed

0 Replies

Status changed to Awaiting Railway Response Railway 3 months ago


Status changed to Closed brody 3 months ago


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