2 months ago
Hello Railway Support,
My workspace has been restricted with the message "Suspicious activity detected." I believe this may be a mistake. I was using Railway to deploy and test my Python application, and I was not intentionally violating your Terms of Service.
Could you please review my workspace and let me know the reason for the restriction? If there is anything I need to change to comply with your policies, I am happy to do so.
Thank you for your time and assistance. I appreciate your help.
3 Replies
2 months ago
Your workspace is currently restricted, and we're not able to share the specific reason behind the restriction. You can resolve this by upgrading to a paid plan at railway.com/workspace/plans, which will automatically remove the restriction and restore access to your workspace.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
Hello, thank you for the response. I am currently using the free plan and cannot upgrade at this time. Could a human support agent please review my workspace manually? If my project violates any policy, please let me know the specific issue so I can fix it. Thank you.
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
You can resolve this by upgrading to a paid plan at railway.com/workspace/plans, which will automatically remove the restriction and restore access to your workspace.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 2 months ago