4 hours ago
I sincerely apologize for the ToS violation associated with my workspace.
I believe the restriction may have been caused by a mistaken deployment from one of my GitHub repositories. I did not intend to violate Railway's Terms of Service, and I understand that I am responsible for the applications and code deployed to my workspace.
I have reviewed my deployments and GitHub repositories and will make sure that any content or configuration that may violate the Railway Terms of Service is removed and will not be deployed again.
Could you please review my workspace and consider lifting the restriction if possible? I would really appreciate the opportunity to continue using Railway while fully complying with your Terms of Service.
I apologize for the inconvenience and appreciate your time in reviewing my case.
2 Replies
4 hours ago
Your workspace has been restricted due to a Terms of Service concern. We're not able to share the specific details behind the restriction, and unfortunately there is no action on your side that will lift it.
Status changed to Awaiting User Response Railway • about 4 hours ago
Railway
Your workspace has been restricted due to a Terms of Service concern. We're not able to share the specific details behind the restriction, and unfortunately there is no action on your side that will lift it.
4 hours ago
Thank you for your response.
I understand that you cannot disclose the specific reason behind the restriction. However, I would kindly like to request a manual review of my workspace and the decision.
It is possible that one of my GitHub repositories or a deployment was incorrectly flagged or contained something that unintentionally triggered a Terms of Service concern. I sincerely apologize if anything in my workspace caused an issue.
I have no intention of violating Railway's Terms of Service, and I am willing to remove or modify anything that may be problematic and make sure all future deployments fully comply with your policies.
If possible, I would greatly appreciate it if you could reconsider the restriction and restore access to my workspace.
Thank you for taking the time to review my request.
Best regards,
Paphawin130
Status changed to Awaiting Railway Response Railway • about 4 hours ago
Status changed to Closed brody • about 4 hours ago