2 months ago
Title: Request for Workspace Review – ToS Violation Restriction
Hello Railway Support,
My workspace was recently restricted with the message: “ToS Violation.”
I believe this may have been a mistake, and I would appreciate it if you could manually review my account and workspace.
I created the account while using a VPN, which may have caused an automated security or trust-related flag. However, I did not intentionally violate Railway’s Terms of Service or misuse the platform.
Could you please review the restriction and let me know what caused it? If the restriction was triggered automatically, I would be grateful if you could restore access to my workspace.
I’m happy to provide any additional information you may need to verify my account.
Thank you for your time and help.
1 Replies
2 months ago
Your workspace has been restricted and we're unable to share the specific details behind the restriction. There is no action on your side that will lift it, and we're not able to provide access to the workspace or its data while the restriction is in place.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago