a month ago
Hi Railway Support Team,
My trial account has expired, and my MySQL service is currently offline. However, I noticed that my data volume is still intact (around 268 MB).
Could you please temporarily turn on my MySQL service for a few hours so I can run a backup, or could you provide a .sql dump of my database?
Here are my project details:
Project ID: c8d0a5a7-69e8-4cd4-a79b-02c679ef119a
Environment ID: 9ce88495-7612-4630-980c-eb89035967fe
Service ID: 35e74b4f-eb6e-4b4e-829f-c0ac4ee0a99f
Thank you so much for your help!
1 Replies
a month ago
We're not able to manually start services or provide database dumps. Your workspace is currently inactive, but your volume data should still be intact. If you resubscribe from your billing settings, you can redeploy the MySQL service and it will re-attach to the existing volume, giving you access to your data to run a backup.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 27 days ago