Request Temporary Access to Backup Expired Trial MySQL Database
rendigaplek9-cmyk
FREEOP

13 days ago

Hi Railway Support Team,

My trial account has expired, and my MySQL service is currently offline. However, I noticed that my data volume is still intact (around 268 MB).

Could you please temporarily turn on my MySQL service for a few hours so I can run a backup, or could you provide a .sql dump of my database?

Here are my project details:

Project ID: c8d0a5a7-69e8-4cd4-a79b-02c679ef119a

Environment ID: 9ce88495-7612-4630-980c-eb89035967fe

Service ID: 35e74b4f-eb6e-4b4e-829f-c0ac4ee0a99f

Thank you so much for your help!

Solved

1 Replies

Railway
BOT

13 days ago

We're not able to manually start services or provide database dumps. Your workspace is currently inactive, but your volume data should still be intact. If you resubscribe from your billing settings, you can redeploy the MySQL service and it will re-attach to the existing volume, giving you access to your data to run a backup.


Status changed to Awaiting User Response Railway 13 days ago


Railway
BOT

6 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 6 days ago


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