Request to Change Account Email (Current Email Inactive)
Anonymous
FREEOP

2 months ago

Hello Railway Support Team,

I hope you’re doing well.

I have an active Railway account with a paid subscription, and my backend and database are already deployed on the platform. Unfortunately, the email address used during signup is no longer active, and I’m unable to receive login or verification emails.

I’d like to request help to update my account email to a new active email address.

Details:

  • Old email (inactive): petroastapp@gmail.com

  • New email (active): nikujais2405@gmail.com

  • Subscription: Active (paid)

  • Services deployed: Backend & Database

Please let me know if you need any verification or additional details from my side.
I’d really appreciate your help in resolving this so I can continue managing my services.

Thank you for your support.

Best regards,
Nikita Jaiswal

Solved

1 Replies

brody
EMPLOYEE

2 months ago

Have you also lost access to the petroastapp-ai GitHub account?

Status changed to Awaiting User Response Railway • 2 months ago

Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 2 months ago

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