Request to Enable SMTP Ports 465 and 587 for Outbound Email
Anonymous
HOBBYOP

24 days ago

Hi Railway Support Team,

I hope you’re doing well.

I’m reaching out because my application deployed on Railway needs to send emails through an external SMTP provider. Everything works correctly in my local environment, but on Railway the connection attempts to ports 465 (secure SMTP) and 587 (STARTTLS) result in timeouts, which suggests these outbound ports may be restricted or blocked.

I would like to kindly request the enablement of outbound ports 465 and 587 for my service so it can properly communicate with my SMTP provider (Hostinger).

These ports are required exclusively for outbound traffic and are essential for email notifications in my application.

Thank you very much for your support.

Please let me know if you need any additional details from my side.

Best regards,
Santiago Jiménez

Solved

1 Replies

Railway
BOT

24 days ago

Hello,

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team


Status changed to Awaiting User Response Railway 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 17 days ago


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