4 hours ago
Hello Railway Support Team,
My workspace is currently restricted due to a Terms of Service concern. I understand the restriction and respect your decision.
However, I would like to ask whether it is possible to access or export my data from the restricted workspace before it is permanently removed or becomes inaccessible.
In particular, I would like to retrieve any project data, environment variables, configuration, or other data that belongs to me.
I understand that some data may not be available due to the restriction, but I would greatly appreciate it if you could let me know what data, if any, can be exported or recovered.
Thank you for your assistance.
Best regards,
Paphawin130
1 Replies
4 hours ago
Your workspace is currently restricted, and we're not able to share the specifics of why the restriction was applied. While the workspace is in this state, we're not able to grant access to services, volumes, or data, and there is no path through us to export or retrieve that data. Sorry we don't have better news.
Status changed to Awaiting User Response Railway • about 4 hours ago
Status changed to Closed brody • about 4 hours ago