Hey there Zeyd,

Last I recall, we raised your disk limit to 200GB. More than happy to raise that even further, but increased resources above the Pro plan will need to be on Business Class since that involves us needing to manually schedule workloads.

Is FYNAL willing to pay $500 addtl. a month for a Slack channel, increased support level, and additional resources via Business Class? If so- we can enable ever larger volumes. Lets us know if this is feasible and I can invoice your account.

Thanks,
Angelo

hi there, thanks for the reply. we do not need a slack channel, increased support level and not even additional resources other than more disk space. everything else is perfectly fine as of right now. we are willing to pay additionally for the extra disk space of course. but the other benefits of the business plan we do not need. can we find a solution here?

Unfortunately we are firm here, anything beyond the standard Pro limits is under that SKU. We try our best to make it so that we provide value alongside when we upgrade users to that tier. If the price is a hard blocker, we'd like to know but that is the offering set we have since we would be providing dedicated resources. (and need the communication bridge to support that)

the price is absolutely a hard blocker for our only need right now, which is to get additional disk space. i don't understand how this is not possible to do without upgrading to an additional $500 package. i am ready to pay less than that for the additional disk space though.

Gotcha, I am going to move ahead against my superior's advice and grant you the increased space. However, we do need to notify you if the shared resource on the host hits the limit. Mind if we spin up a Slack channel to keep the lines of communication open? If you agree to that, we can proceed with the expansion.

thank you! absolutely. do you mind using teams instead of slack since we mostly use teams for internal communication?

We don’t support Teams channels, but I will email you when there might be issues. Anyway, I just expanded your disk limit to 500GB.

it worked! thanks a lot, appreciate it.

Wonderful, sorry for the delay but needed to sort this out before we could offer it. Curious what other workloads do you host over at FYNAL and wondering if Railway meets all your needs?

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