Request to Reactivate Services After Increasing Usage Limit
elsahelimmobilier
HOBBYOP
7 months ago
Dear Railway Team,
I hope this message finds you well.
I had previously set a $10 usage limit for this billing cycle. Once I reached that limit, my active deployments were removed and access to my plugins was paused. I have since increased my usage limit to $15, but unfortunately, I’m still unable to reactivate my services.
I am currently stuck and would appreciate your assistance in restoring access as soon as possible.
Thank you for your support.
Best regards,
[Your Name]
1 Replies
brody
EMPLOYEE
7 months ago
Hello,
Please see our docs on the topic -
https://docs.railway.com/reference/pricing/faqs#my-services-were-stopped-what-do-i-do
Best,
Brody
Status changed to Awaiting User Response Railway • 7 months ago
Status changed to Solved brody • 7 months ago