Request to Restore Expired PostgreSQL Database
leoxoxo
PROOP

a year ago

Dear Support Team,

My railway subscription had expired when I renewed it, and as a result, I lost access to my PostgreSQL database. I would like to open a ticket to inquire about the process for renewing or restoring my database.

Could you please provide me with information on the following:

  1. Is it possible to recover my previous database?

  2. If recovery is not possible, what are the steps to set up a new database?

  3. Are there any specific actions I need to take to ensure my database remains active with my renewed subscription?

Thank you for your assistance in this matter.

Solved

2 Replies

brody
EMPLOYEE

a year ago

  1. Yes.

  2. N/A

  3. Redeploy it.

Please read this docs section that covers this topic -

https://docs.railway.app/reference/pricing/faqs#my-services-were-stopped-what-do-i-do

Though looks like you have already figured this out.

leoxoxo
PROOP

a year ago

Thank you veru much

Status changed to Solved brody • about 1 year ago

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