12 days ago
Hello Railway Support,
My workspace was restricted with the message “Suspicious activity detected.”
I believe this may have been triggered by mistake. I am using Railway for a legitimate personal project and I would appreciate it if you could review my workspace and remove the restriction if possible.
I am happy to provide any additional information needed.
Thank you.
3 Replies
12 days ago
Your workspace has been restricted, and unfortunately we're not able to share the specific details behind the restriction. There is no action on your side that will lift it, and we're not able to provide access to the workspace or its data while the restriction is in place.
Status changed to Awaiting User Response Railway • 12 days ago
12 days ago
Hello,
Thank you for your response. I understand that you cannot disclose the specific reason for the restriction.
However, I believe my workspace may have been restricted by mistake. I would appreciate it if you could please perform a manual review of the workspace and reconsider the restriction.
I am willing to provide any information necessary to verify my identity and legitimate use of Railway.
Thank you for your time and consideration.
Status changed to Awaiting Railway Response Railway • 12 days ago
12 days ago
We understand the frustration, and we appreciate the offer to provide additional information. Unfortunately, we're not able to conduct a manual review or reconsider the restriction based on additional context. The restriction on the workspace stands, and there is no action available to change it.
Status changed to Awaiting User Response Railway • 12 days ago
5 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 5 days ago