Request to unblock outbound SMTP ports (465 and 587)
auriomusic-code
HOBBYOP

a month ago

Hi Railway Team,

I am developing a custom BPO accounting system (scallecont-ai-service) on my Hobby plan. I need to connect to third-party SMTP servers (specifically Zoho Mail at smtppro.zoho.com) on ports 465 and 587 to send emails from our application.

Currently, I'm experiencing ETIMEDOUT connection timeouts on these ports. Could you please unblock outbound SMTP traffic on ports 465 and 587 for this project?

Thank you!

Solved

3 Replies

Railway
BOT

a month ago

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled. For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our outbound networking documentation.


Status changed to Awaiting User Response Railway about 1 month ago


Railway

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled. For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our [outbound networking documentation](https://docs.railway.com/reference/outbound-networking).

auriomusic-code
HOBBYOP

a month ago

Hi team, this is a legitimate accounting/CRM app for my business. I have a paid plan and just need to allow my system to send emails to clients via Zoho SMTP (ports 465 and 587). Could you please whitelist my project for outbound SMTP? Thanks!


Status changed to Awaiting Railway Response Railway about 1 month ago


Railway
BOT

a month ago

Outbound SMTP is a plan-level restriction, not a per-project setting, so we're unable to whitelist individual projects on the Hobby plan. To use SMTP ports 465/587, you would need to upgrade to the Pro plan. Alternatively, you can use an email provider's HTTPS API (such as Zoho's ZeptoMail API) to send emails from your current plan. More details are in our outbound networking docs.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 26 days ago


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