4 days ago
Hello Railway Support Team,
We initially hosted our Shivya Spaces project on Railway using the Google account mukesh.bunny999@gmail.com. We deployed and managed the project through GitHub, and our website (www.shivyaspaces.com) has been running successfully without any issues.
Recently, we permanently deleted the Google account mukesh.bunny999@gmail.com. As a result, we have lost access to the associated Railway account and are no longer able to manage our project.
We have now created a new Google account (Mukesh.jalagadugu999@gmail.com) and would like to recreate the project under this account.
Our request is to please unlink or remove the custom domain (www.shivyaspaces.com) from the inaccessible Railway project so that we can connect the same domain to our newly created Railway project.
We understand that this situation occurred due to our own mistake in deleting the original Google account, and we sincerely apologize for the inconvenience.
If there is a better or more appropriate way to recover access or transfer the domain ownership instead of unlinking it, we would greatly appreciate your guidance.
Thank you for your time and support. We look forward to your assistance.
1 Replies
4 days ago
Hello,
We can remove the domain for you, but we need to verify the ownership first.
Please add a _railway.verify TXT record for the domain www.shivyaspaces.com at _railway.verify.www.shivyaspaces.com with the value k7mf4r2x.
Once done, please let us know and then we will verify, after verification we will remove the domain for you.
Best,
The Railway Team
Status changed to Awaiting User Response Railway • 4 days ago