Restore accidentally deleted MySQL database volume

thanhthien07

FREEOP

22 days ago

Hi Railway Team,

I accidentally deleted my project (QRvaPassPort) containing a MySQL database with critical user registrations. Could you please help me restore the deleted MySQL volume/backup for my account?

Thank you so much!

Attachments

database.csv

Closed

3 Replies

Railway

BOT

22 days ago

We don't offer data restoration for user-initiated deletions like this, and the deleted services and their volumes cannot be recovered.

Status changed to Awaiting User Response Railway • 22 days ago

Railway

We don't offer data restoration for user-initiated deletions like this, and the deleted services and their volumes cannot be recovered.

thanhthien07

FREEOP

22 days ago

Please escalate this to a human support agent. I accidentally deleted my project (QRvaPassPort) containing a critical MySQL database with 100+ user registrations. Could a team member please check if there is any volume backup or snapshot that can be restored for my account? Thank you!

Status changed to Awaiting Railway Response Railway • 22 days ago

brody

EMPLOYEE

22 days ago

We understand this data is important to you, but we don't offer data restoration for user-initiated deletions.

Status changed to Closed brody • 22 days ago

Welcome!