Restore Deleted Production Environment
Anonymous
HOBBYOP

a month ago

Hi Support Team,

I accidentally deleted my production environment by mistake. Is it possible to restore it?

If a backup or recovery option is available, I would greatly appreciate your help in restoring the deleted production environment. Please let me know if you need any additional information from my side.

Thank you for your assistance.

Solved

7 Replies

Railway
BOT

a month ago

We don't offer restoration for user-initiated actions like deleting an environment, so we're unable to recover it.


Status changed to Awaiting User Response Railway 27 days ago


Anonymous
HOBBYOP

a month ago

what about my database


Status changed to Awaiting Railway Response Railway 27 days ago


Railway
BOT

a month ago

The database was part of the deleted environment, so it was removed along with everything else in that environment and cannot be restored.


Status changed to Awaiting User Response Railway 27 days ago


Railway

The database was part of the deleted environment, so it was removed along with everything else in that environment and cannot be restored.

Anonymous
HOBBYOP

a month ago

is anything we can do this is very importat to me


Status changed to Awaiting Railway Response Railway 27 days ago


Railway
BOT

a month ago

We understand this is important, but environment deletions are permanent and we're unable to recover any of the resources that were part of it, including databases. Sorry we don't have better news.


Status changed to Awaiting User Response Railway 27 days ago


Anonymous
HOBBYOP

a month ago

i want to talk customer care


Status changed to Awaiting Railway Response Railway 27 days ago


Railway
BOT

a month ago

You're already in contact with our support team here. Environment deletions are permanent and cannot be reversed, and there is no additional path we can offer. Sorry we don't have better news.


Status changed to Awaiting User Response Railway 27 days ago


Status changed to Awaiting Railway Response Railway 27 days ago


Status changed to Solved Railway 27 days ago


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