2 months ago
Hello Railway Support,
My account was suspended after my AI agent unexpectedly made an incorrect action due to an error. This was completely unintentional, and I sincerely apologize for the incident.
I kindly ask you to review my account and restore access. I have taken steps to prevent this from happening again and will make sure my agent follows Railway’s policies going forward.
I would really appreciate your help in reactivating my account. Thank you for your time and consideration.
5 Replies
2 months ago
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
Status changed to Awaiting User Response Railway • about 2 months ago
Railway
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
2 months ago
Please help me
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Solved Railway • about 2 months ago
2 months ago
KindnessSomebody help me set up the host.
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Solved Anonymous • about 2 months ago
2 months ago
Problem Unresolved
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We understand this feels unresolved, but the situation with your workspace has not changed and there is no action available to restore access.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago