a month ago
Hello Railway Support,
My account was suspended after my AI agent unexpectedly made an incorrect action due to an error. This was completely unintentional, and I sincerely apologize for the incident.
I kindly ask you to review my account and restore access. I have taken steps to prevent this from happening again and will make sure my agent follows Railway’s policies going forward.
I would really appreciate your help in reactivating my account. Thank you for your time and consideration.
5 Replies
a month ago
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
a month ago
Please help me
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Railway • about 1 month ago
a month ago
KindnessSomebody help me set up the host.
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved Anonymous • about 1 month ago
a month ago
Problem Unresolved
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We understand this feels unresolved, but the situation with your workspace has not changed and there is no action available to restore access.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago