4 hours ago
Hello Railway Support,
My account was suspended after my AI agent unexpectedly made an incorrect action due to an error. This was completely unintentional, and I sincerely apologize for the incident.
I kindly ask you to review my account and restore access. I have taken steps to prevent this from happening again and will make sure my agent follows Railway’s policies going forward.
I would really appreciate your help in reactivating my account. Thank you for your time and consideration.
2 Replies
4 hours ago
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
Status changed to Awaiting User Response Railway • about 4 hours ago
Railway
We're not able to share the specifics of why a workspace restriction was applied, and there is no action on your side that will lift it. We understand this is frustrating, and we appreciate the context you've provided.
4 hours ago
Please help me
Status changed to Awaiting Railway Response Railway • about 4 hours ago
Status changed to Solved Railway • about 4 hours ago