Returns Railway 404 Although CNAME Is Verified and TXT Record Resolves Publicly
arya-ai
PROOP

23 days ago

Hello,

My custom domain www.arya-ai.com is stuck in verification and currently returns Railway's “Not Found” page.

The Railway-generated domain works correctly:

https://arya-ai-web-production.up.railway.app

For www.arya-ai.com, Railway already shows the CNAME record as verified:

www CNAME ir3oumop.up.railway.app

The required TXT record is also configured exactly as shown in Railway:

_railway-verify.www.arya-ai.com TXT railway-verify=c53344d783006dadfc8d86171136956082035361bf0ea72844d3d9b6c21f396f

I have verified that this TXT record is publicly resolvable from both Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1), but Railway still shows the TXT record as pending and the custom domain continues to return a Railway 404 page.

Could you please re-check or refresh the domain verification/provisioning status for www.arya-ai.com on your side?

This is urgent because it is our primary company website domain.

Solved$20 Bounty

1 Replies

Railway
BOT

23 days ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway 23 days ago


arya-ai
PROOP

23 days ago

Update: The issue has now been resolved.

I removed and re-added the www.arya-ai.com custom domain once, updated the CNAME record to the newly generated Railway target, and both the CNAME and TXT verification records are now verified in the Railway dashboard.

https://www.arya-ai.com is now loading the deployed website correctly over HTTPS.

For the apex domain arya-ai.com, our DNS provider does not support connecting it directly to Railway while preserving the existing Microsoft 365 DNS setup, so we are handling it separately with a permanent redirect to https://www.arya-ai.com.

Thank you. This ticket can be marked as resolved.


Status changed to Solved 0x5b62656e5d 23 days ago


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