16 days ago
Hi,
I'm experiencing DNS verification issues with my root domain christophervolk.com. The DNS record I've configured is correct, but the verification is not completing in the Railway dashboard.
This issue has occurred before and required manual support intervention to resolve.
Project Details:
Project ID: 6f6bfc97-81a4-4d23-9fc3-61f8e631c009
Environment: production
Domain: christophervolk.com
What I've done:
Configured the DNS record as instructed
Verified the record is correct at my DNS provider
The verification status in Railway still shows as unverified
Could you please investigate and manually clear/reset the verification on your end? I believe this may be a cache issue similar to what I've encountered previously.
Thank you for your help.
4 Replies
16 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 16 days ago
16 days ago
It may take up to a few hours (maybe even a day) for Railway to validate the DNS and issue certificates. If one isn't issued by then, try removing the domain from Railway and add it back after ~10-15 mins. Update DNS records as necessary.
Also, I'm able to access your site just fine.
Attachments
16 days ago
Will wait a few hours for the TXT record to get noticed by railway since it has already been well over 15 min. The one for www. was seen immediately, which is what I think you are seeing there. The root level one throws a cert error.
16 days ago
If you (the bot) could try refreshing that would be good. Go robot go
16 days ago
Fixed by deleting and recreating again
Status changed to Solved 0x5b62656e5d • 16 days ago