a month ago
Hi team, hoping someone can help take a look at the backend verification status for my domain.
Domain: susanerony.com
Situation: Custom domain has been stuck on "Waiting for DNS update" in the Railway dashboard for over 24 hours. DNS provider is Cloudflare (recently migrated from GoDaddy specifically to support this setup).
What I've confirmed on the DNS side:
CNAME: susanerony.com → kb60jzi4.up.railway.app, matching exactly what Railway's "Show DNS records" panel specified
TXT: _railway-verify record is present with the correct value Railway provided, set to "DNS only" (not proxied)
Both records confirmed fully propagated globally via whatsmydns.net
Cloudflare zone status shows Active, all 7 DNS records show clean status, nothing pending or in conflict
Also checked:
Ruled out CNAME flattening as the cause — confirmed Railway supports Cloudflare's flattened root records
Ruled out propagation delay — well past the typical window and confirmed via independent DNS checker
Since everything checks out cleanly on the DNS side and it's been well over 24 hours, I suspect this needs someone to check the domain's verification status directly on Railway's backend. Happy to provide screenshots or any other detail needed. Thanks!
2 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Your DNS is configured correctly and fully propagated, but the domain verification workflow stalled before it could pick up the records you added. We've started a certificate re-issue for the domain, which should complete the verification and get things working within a few minutes.
Status changed to Awaiting User Response brody • about 1 month ago
a month ago
UPDATE: I deleted and recreated the www.susanerony.com custom domain, and updated DNS. All is working now, this is complete.
Thanks for this quick action. Going to https://susanerony.com now resolves to the site correctly, and has a cert.
I should have explicitly mentioned, this also applies to *.susanerony.com. Going to www.susanerony.com still does not resolve to the website, and is listed as waiting on DNS update. Can that one be nudged as well?
Attachments
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved rcolodzin • about 1 month ago