Server hanging randomly
davebenjee
HOBBYOP

2 years ago

Hello, my server has been acting weird for the last week or so. The server times out randomly and I have to manually restart it to fix it from hanging. I've gotten customer complaints related to hanging loads and both times the fix was to restart the server. I don't have any logs, as no error is thrown.

Closed

33 Replies

davebenjee
HOBBYOP

2 years ago

n/a


2 years ago

the project id is very much applicable, along with a service id and environment name


davebenjee
HOBBYOP

2 years ago

Ok, one moment


davebenjee
HOBBYOP

2 years ago

2d33fa31-ec9a-4d1c-ad51-95f81d2b8978


2 years ago

what region does the supabase database reside in?


davebenjee
HOBBYOP

2 years ago

ca-central1


2 years ago

... are you aware your region in railway is us-west?


davebenjee
HOBBYOP

2 years ago

I was not. Are they supposed to be in the same region?


2 years ago

absolutely, distance really matters for latency, though i am just assuming here because you dont have any tracing


2 years ago

i assume you live somewhere close to the supabase region?


davebenjee
HOBBYOP

2 years ago

Yes


davebenjee
HOBBYOP

2 years ago

Is it possible to change the region for our railway?


2 years ago

yeah, change it to east, and then change your supabase region to east as well


davebenjee
HOBBYOP

2 years ago

Additionally, though latency may be a factor, majority of the time the requests go on pretty fine. Does this really affect why the request lag from time to time?


2 years ago

it looks pretty constantly slow to me?


2 years ago

1301329654527037471


davebenjee
HOBBYOP

2 years ago

The transcribes go on okayish. Have never had an issue there


davebenjee
HOBBYOP

2 years ago

It lags on time to time on the main generations


2 years ago

/api/generator/photosheet was 78 seconds


2 years ago

what are you using to generate?


davebenjee
HOBBYOP

2 years ago

The python server handles the generation, it takes time depending on the size of the upload, so this is expected. But the lags we face occurred initially with only 3 photos, which never take that long


davebenjee
HOBBYOP

2 years ago

Eg testing locally with the same photos, it's pretty quick


2 years ago

so you do generation on the cpu?


davebenjee
HOBBYOP

2 years ago

Ya


2 years ago

doesnt look like whatever you are doing is even using the cpu

1301330643577339997


2 years ago

we dont have gpus incase you where wondering


davebenjee
HOBBYOP

2 years ago

The generations just take a bunch of photos and add them to a doc, so I don't think it takes too much compute


2 years ago

try on metal east and supabase east, then we can go from there


davebenjee
HOBBYOP

2 years ago

Ok


2 years ago

you've already moved supabase?


davebenjee
HOBBYOP

2 years ago

No. Trying to find focumentation


davebenjee
HOBBYOP

2 years ago

Will get back to you on this, as it may take me some time


2 years ago

no worries


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