9 months ago
Dear Railway Support Team,
I hope this email finds you well. I'm writing to report a server performance issue with my application, Whicart-Backend, hosted on Railway.app. The issue started after updated to Railway Metal.
Since the update, I've noticed significant slowdowns in loading app data. The application is taking an unusually long time to respond, causing a poor user experience.
Here are the details of my application:
- Account Email: khaleefakt@gmail.com
- Application Name: Whicart-Backend
- Railway Plan: Hobby
I've tried to restart server many times, but the issue persists. I would greatly appreciate it if you could investigate this matter and provide assistance in resolving the performance issue.
Please let me know if there's any additional information you need from me to facilitate the investigation.
Thank you for your prompt attention to this matter.
Best regards,
Khaleefa KT
1 Replies
9 months ago
Please switch your database connection to use Railway's Private Networking: https://docs.railway.com/guides/private-networking
Status changed to Awaiting User Response Railway • 9 months ago
6 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 6 months ago