8 months ago
There was no error, regarding why the server is not responding, all happened was my frontend was working and server was not responding to any requests, and because of this I got a major performance issues. And this occurred for more than 5 minutes.
3 Replies
8 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
8 months ago
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Status changed to Open brody • 8 months ago
Railway
Hey there! We've found the following might help you get unblocked faster: - [🧵 App stopped responding](https://station.railway.com/questions/app-stopped-responding-d292ca3d) - [🧵 Host connection issue](https://station.railway.com/questions/host-connection-issue-aa51d486) - [🧵 server responding 502](https://station.railway.com/questions/server-responding-502-d09d48df) - [🧵 The server logs are in the wrong order if the logs are very close to each other.](https://station.railway.com/questions/the-server-logs-are-in-the-wrong-order-i-23695cc8) If you find the answer from one of these, please let us know by solving the thread!
8 months ago
The problem is, between 9:11:16 to 9:22:16, I got no response(no logs), to which in reaction I restarted the server at 9:22 when nothing was happening, and Everything started working fine again, but 9:15 is very critical time for me, and also I cannot restart the server near this time. So That incurred me a loss of about 15k INR, I want to know the reason, why this happened, why the server froze at that time interval,
These are some logs (my time is in IST)
2025-07-11 03:41:15,208 - INFO - User 70164f8d-4d1c-4e9d-8a77-f65eefc47b9d: Unsubscribing from shared WebSocket...
2025-07-11 03:41:16,408 - INFO - Strategy runner thread ending for user 70164f8d-4d1c-4e9d-8a77-f65eefc47b9d
replica: 2315224e-86de-4d4b-9d5f-20149e064a0b
2025-07-11 03:52:13,075 - INFO - Using Drive API specific credentials
replica: 2315224e-86de-4d4b-9d5f-20149e064a0b
capvalis
The problem is, between 9:11:16 to 9:22:16, I got no response(no logs), to which in reaction I restarted the server at 9:22 when nothing was happening, and Everything started working fine again, but 9:15 is very critical time for me, and also I cannot restart the server near this time. So That incurred me a loss of about 15k INR, I want to know the reason, why this happened, why the server froze at that time interval,These are some logs (my time is in IST)2025-07-11 03:41:15,208 - INFO - User 70164f8d-4d1c-4e9d-8a77-f65eefc47b9d: Unsubscribing from shared WebSocket...2025-07-11 03:41:16,408 - INFO - Strategy runner thread ending for user 70164f8d-4d1c-4e9d-8a77-f65eefc47b9dreplica: 2315224e-86de-4d4b-9d5f-20149e064a0b2025-07-11 03:52:13,075 - INFO - Using Drive API specific credentialsreplica: 2315224e-86de-4d4b-9d5f-20149e064a0b
8 months ago
So there are 2 services here and only the backend stopped responding ?
Did it crash or was it still running when you checked ?
Can you describe what the application is ?
How did you come to conclusion that the backend is not responding, I mean did you
1. check the url of backend
2. checked the browser dev tools and request to api endpoint had status of >=400
Give me some more details