Thanks for reaching out. We sincerely apologize for the service disruption.

We're seeing recovery in our API, builds, and deployments. I took a look and your services appear to be back up now as they're logging and producing traffic. If your other services are having an issue, please try to give it a redeploy and reach out here. We'll publish a public postmortem covering what happened when we're fully recovered.

For all customers, we’ll publish a detailed postmortem outlining what happened and the steps we’re taking to prevent similar incidents in the future. For Enterprise customers, service credits are covered under our SLA and will be reviewed as part of our post-incident process. For ongoing context while we work on a post-mortem, you can read our FAQ here