Service corruption issue
ndyanabonerius-cpu
HOBBYOP

13 days ago

My services have corrupted multiRegionConfig entries with invalid regions ('iad', 'us-east-1'). The API won't let me remove them. Project ID: fc680b91-6f6e-4a61-8bd4-438dc0d37488, Environment: 0304da6c-39f9-4bc4-a2e3-5807066fb3d3

My environment has corrupted region configs. There are multiple services with invalid regions ("us-east-1" and "iad"). This is a backend data issue

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 13 days ago


codydearkland
EMPLOYEE

7 days ago

We've corrected this through a couple of different paths. The regions should resolve correctly now because of changes we added in the backend, but if they aren't resolving you can fix this by going into your service, and selecting Settings and scrolling down to Scale where you should see a drop down for setting the correct region now. That will let you correct this without having to contact support. This control was added today, and if the automatic recovery didn't happen, should let you get back up and running.


Status changed to Awaiting User Response Railway 7 days ago


Status changed to Solved codydearkland 7 days ago


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