2 months ago
Project ID: 10707cfb-7cfc-418c-98a9-d5f74ff1eeda (previously also reproduced on a now-deleted project: f1fd909b-fc49-4d76-852b-cc3fa22c4e2d)
Service ID: c0b66006-2fb4-4182-aad1-3b4efcf73034
Domain: materials-dashboard-production-dea1.up.railway.app
Summary: The public service domain routes zero traffic to a healthy, confirmed-running container. This is more severe than a typical 502 — the TLS handshake doesn't even complete (SSL_ERROR_SYSCALL), and no HTTP-level response is ever returned, not even with X-Railway-Debug: 1.
Confirmed healthy / ruled out:
- Deployment status: SUCCESS, container RUNNING, 0 crashed, clean startup logs every time
- Billing: Active Hobby plan, payment method on file (confirmed on account/billing page)
- WAF / Under Attack Mode: disabled
Everything tried below had zero effect on the domain — container always stays healthy, domain always fails identically:
- Default app binding (no explicit host)
- Explicit bind to
0.0.0.0 - Explicit bind to
::(IPv6) - Simultaneous dual listeners — one on
0.0.0.0, one on::withipv6Only(confirmed both bound successfully via logs) HOSTNAME=0.0.0.0env var (per a similar community thread's fix)- Changed app port 8080 → 3000 (custom
PORTenv var) with domain's targetPort updated to match - Reverted back to port 8080, domain targetPort re-synced
- Domain deleted and recreated multiple times
- Entire project deleted and recreated from scratch (2 separate fresh projects total — identical failure both times)
- Deployment region changed: us-west2 → us-east4 → back — identical failure in both regions
- Multiple full redeploys / restarts
Diagnostic evidence:
railway logs --network, streamed live during an active request to the domain, shows zero TCP packets reaching the container — only background mDNS/LLMNR multicast noise from container startupcurl -H "X-Railway-Debug: 1"against the domain returns no response at all, not even Railway's own debug/fallback headers- A TCP proxy on the same app port (8080) initially worked — returned a clean HTTP 200 with correct application content, proving the container was fully healthy and network-reachable, isolating the issue to HTTP(S) service-domain edge routing specifically
- That TCP proxy access has since stopped working too, while the container remains confirmed healthy (SUCCESS, running: 1, crashed: 0) — suggesting the underlying networking issue is not static and isn't isolated to just the domain/HTTP routing layer anymore
Ask: This looks like an infrastructure-level issue tied to this account/workspace, not something fixable via redeploys, domain resets, project recreation, region changes, or app-level config. Could someone from the infrastructure team investigate directly? Happy to provide additional deployment IDs, timestamps, or logs.
Pinned Solution
2 months ago
I'm able to access the site just fine. Have you tried using a VPN to access it?
Attachments
2 Replies
2 months ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 2 months ago
2 months ago
I'm able to access the site just fine. Have you tried using a VPN to access it?
Attachments
0x5b62656e5d
I'm able to access the site just fine. Have you tried using a VPN to access it? 
2 months ago
Thanks! Switching to a different VPN solved the issue immediately. Really appreciate the tip.
Status changed to Solved 0x5b62656e5d • 2 months ago
