17 days ago
Project ID: 10707cfb-7cfc-418c-98a9-d5f74ff1eeda (previously also reproduced on a now-deleted project: f1fd909b-fc49-4d76-852b-cc3fa22c4e2d)
Service ID: c0b66006-2fb4-4182-aad1-3b4efcf73034
Domain: materials-dashboard-production-dea1.up.railway.app
Summary: The public service domain routes zero traffic to a healthy, confirmed-running container. This is more severe than a typical 502 — the TLS handshake doesn't even complete (SSL_ERROR_SYSCALL), and no HTTP-level response is ever returned, not even with X-Railway-Debug: 1.
Confirmed healthy / ruled out:
- Deployment status: SUCCESS, container RUNNING, 0 crashed, clean startup logs every time
- Billing: Active Hobby plan, payment method on file (confirmed on account/billing page)
- WAF / Under Attack Mode: disabled
Everything tried below had zero effect on the domain — container always stays healthy, domain always fails identically:
- Default app binding (no explicit host)
- Explicit bind to
0.0.0.0 - Explicit bind to
::(IPv6) - Simultaneous dual listeners — one on
0.0.0.0, one on::withipv6Only(confirmed both bound successfully via logs) HOSTNAME=0.0.0.0env var (per a similar community thread's fix)- Changed app port 8080 → 3000 (custom
PORTenv var) with domain's targetPort updated to match - Reverted back to port 8080, domain targetPort re-synced
- Domain deleted and recreated multiple times
- Entire project deleted and recreated from scratch (2 separate fresh projects total — identical failure both times)
- Deployment region changed: us-west2 → us-east4 → back — identical failure in both regions
- Multiple full redeploys / restarts
Diagnostic evidence:
railway logs --network, streamed live during an active request to the domain, shows zero TCP packets reaching the container — only background mDNS/LLMNR multicast noise from container startupcurl -H "X-Railway-Debug: 1"against the domain returns no response at all, not even Railway's own debug/fallback headers- A TCP proxy on the same app port (8080) initially worked — returned a clean HTTP 200 with correct application content, proving the container was fully healthy and network-reachable, isolating the issue to HTTP(S) service-domain edge routing specifically
- That TCP proxy access has since stopped working too, while the container remains confirmed healthy (SUCCESS, running: 1, crashed: 0) — suggesting the underlying networking issue is not static and isn't isolated to just the domain/HTTP routing layer anymore
Ask: This looks like an infrastructure-level issue tied to this account/workspace, not something fixable via redeploys, domain resets, project recreation, region changes, or app-level config. Could someone from the infrastructure team investigate directly? Happy to provide additional deployment IDs, timestamps, or logs.
Pinned Solution
17 days ago
I'm able to access the site just fine. Have you tried using a VPN to access it?
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2 Replies
17 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 17 days ago
17 days ago
I'm able to access the site just fine. Have you tried using a VPN to access it?
Attachments
0x5b62656e5d
I'm able to access the site just fine. Have you tried using a VPN to access it? 
17 days ago
Thanks! Switching to a different VPN solved the issue immediately. Really appreciate the tip.
Status changed to Solved 0x5b62656e5d • 17 days ago
