Service failing to deploy
ironslob
PROOP

a year ago

This service has been failing to deploy for 24 hours and I get no deploy logs from the startCommand - but I do from preDeployCommand.

I've tried rolling code back to the previous succesfully deployed git commit hash and it didn't work. I've tried deploying a simple "hello world" docker image and it didn't work. I've tried everything I can think of.

Help!

Solved

19 Replies

Railway
BOT

a year ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


Railway
BOT

a year ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


a year ago

Identified a bug. Manually resolved for you. You should be good to redeploy!


Status changed to Awaiting User Response Railway 12 months ago


ironslob
PROOP

a year ago

Thanks jake!


Status changed to Awaiting Railway Response Railway 12 months ago


Status changed to Solved ironslob 12 months ago


ironslob
PROOP

a year ago

This is failing again in exactly the same way.


Status changed to Awaiting Railway Response Railway 11 months ago


a year ago

Uhh. That's very odd. I've gone and reset that migration. Could you try again?


Status changed to Awaiting User Response Railway 11 months ago



Status changed to Awaiting Railway Response Railway 11 months ago


a year ago

Hmm looks like it was solved. But, I don't think we bubbled up an error

Was it an error with the predeploy command? That's what I'd assume


Status changed to Awaiting User Response Railway 11 months ago


jake

Hmm looks like it was solved. But, I don't think we bubbled up an error Was it an error with the predeploy command? That's what I'd assume

ironslob
PROOP

a year ago

It started to work again, then it started to fail on the pre-deploy command ("alembic upgrade head"), and after resizing the volume it's now failing on ... something else?


Status changed to Awaiting Railway Response Railway 11 months ago


a year ago

Hmm. I don't see any additional info that we have here. These are really weird errors you're running into. If you could potentially let us know what might be failing here, that would be huge


Status changed to Awaiting User Response Railway 11 months ago


a year ago

(I'm sorry I don't have more visibility that I can add here)


ironslob
PROOP

a year ago


Status changed to Awaiting Railway Response Railway 11 months ago


ironslob
PROOP

a year ago

(fixing double submit)


ironslob
PROOP

a year ago

Looks like it's happening again - https://railway.com/project/40acf012-6fd7-4bf5-8cbc-ba051ed2327c/service/02d0adb3-40fa-473f-bb25-6322c1e45a2e?environmentId=015d922b-5dde-4503-ba29-30121cc3af25&id=586e0588-389e-4961-b3e6-f7852aa49737#deploy - am open to suggestions to fix this properly.

I am having to ssh into the container to run scripts - could it be one of them isn't cleaning up a filehandle, or something more exotic? Some context on the bug you mentioned might help me figure out if there's something my code is doing that's causing this.


a year ago

Unfortunately, at this point, this flakeyness isn't observed under any other situations and thus has to be an application level issue


Status changed to Awaiting User Response Railway 11 months ago


a year ago

Sadly due to volume, we just can't help with that


ironslob
PROOP

a year ago

I'm not asking for any help with the application, as it works fine. The problem that I'm experiencing is obviously with your platform as you've mentioned a couple of times that the deployment was in a "buggy" state, or that you'd identified a bug with your software. What I'm saying is that if you can explain what's happening at your end to prevent my app from deploying (not running - deploying!) then perhaps there'll be something obvious at my end that might be triggering said bug, and then you can resolve your issue, and I can resolve mine.

Regardless, I'm still in a situation where I can't deploy my application intermittently, and right now it's out of service and it's becoming increasingly frustrating that I can't reliably deploy.


Status changed to Awaiting Railway Response Railway 11 months ago


ironslob
PROOP

a year ago

And now I just managed to re-deploy it again. Great, till it happens again...


a year ago

Went and looked into it a bit more. I believe I might see an issue, however, we will need another sample of the last one to validate that this is indeed what's occuring

I'm very sorry that you've run into this a few times and that it's been frustrating


Status changed to Awaiting User Response Railway 11 months ago


Railway
BOT

a year ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 11 months ago


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