Service ID: 8f89edd8-3299-4873-a176-3e5f9d9b6054 (Cashem-App, production)
alexbeckman83
PROOP

13 days ago

Service ID: 8f89edd8-3299-4873-a176-3e5f9d9b6054 (Cashem-App, production)

Issue: A stale service domain cashem-app-production-f726.up.railway.app is stuck in the service's networking config and cannot be removed. Setting it to null via the API/Agent does not delete the key — it persists as a null value, which the edge interprets as a broken domain and refuses to route any traffic.

Impact: Total outage. The container is healthy and serving 200s on port 5000 internally (confirmed in deploy logs), but the edge returns 503 "Offline" / 500 on all public domains (cashemapp.com, www.cashemapp.com, the generated domain). Production site fully down.

Request: Please manually delete the -f726 domain key from the service config (full deletion, not null), so the edge can route to the healthy container.

$20 Bounty

0 Replies

Status changed to Awaiting Railway Response Railway 13 days ago


Railway
BOT

12 days ago

This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.

Status changed to Open Railway 12 days ago


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