Hello Railway Support Team,

We recently experienced an unexpected service disruption on our Railway-hosted services.

Our application became inaccessible and returned a 502 Bad Gateway error. Upon checking the logs, we noticed a message indicating that the services had been redeployed by Railway 6 days ago.

During the incident:
- The services appeared as “online” in the dashboard.
- However, the application was not accessible externally.
- No internal deployment was initiated by our team at that time.
- The issue was resolved only after we manually triggered a new redeployment.

We would like clarification on the following points:

1. What triggered the automatic redeployment 6 days ago?
2. Why did the services appear online while returning a 502 error?
3. Is there any configuration or resource limitation that could have caused this behavior?
4. What preventive measures would you recommend to avoid similar incidents in the future?

This interruption affected the availability of our application, and we want to ensure better stability going forward.

We would appreciate your detailed feedback on this matter.