Service: kalexa-store (project: alluring-laughter) Domain: www.kalexa.store Issue: TLS certificate issuance repeatedly fails with "An internal error occurred" DNS Setup (Spaceship): - CNAME: www → kalexa-store-production.up.railway.app ✅ - TXT _railway-verify record: Added ✅ - No conflicting A records ✅ Status: "Failed to issue TLS certificate" (tried multiple times) Please manually retry or investigate Let's Encrypt certificate provisioning.

Service: kalexa-store (project: alluring-laughter)

yakobhadji7-cell

FREEOP

20 days ago

Service: kalexa-store (project: alluring-laughter)

Domain: www.kalexa.store

Issue: TLS certificate issuance repeatedly fails with "An internal error occurred"

DNS Setup (Spaceship):

CNAME: www → kalexa-store-production.up.railway.app ✅
TXT _railway-verify record: Added ✅
No conflicting A records ✅

Status: "Failed to issue TLS certificate" (tried multiple times)

Please manually retry or investigate Let's Encrypt certificate provisioning.

Solved

8 Replies

Status changed to Awaiting Railway Response Railway • 20 days ago

brody

EMPLOYEE

20 days ago

Your DNS is correctly configured and domain ownership is verified. We've started a certificate re-issue for your domain, which may take a few minutes to complete.

Status changed to Awaiting User Response brody • 20 days ago

brody

Your DNS is correctly configured and domain ownership is verified. We've started a certificate re-issue for your domain, which may take a few minutes to complete.

yakobhadji7-cell

FREEOP

20 days ago

done?

Status changed to Awaiting Railway Response Railway • 20 days ago

Railway

BOT

20 days ago

Your TLS certificate has been successfully issued and your domain is fully active.

Status changed to Awaiting User Response Railway • 20 days ago

yakobhadji7-cell

FREEOP

20 days ago

look

Attachments

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Status changed to Awaiting Railway Response Railway • 20 days ago

Railway

BOT

20 days ago

Your TLS certificate is valid and active on the www subdomain you configured. The screenshot shows the root domain (without www) in the address bar, which is not added to your project and does not resolve. Visit the www version to see your site.

Status changed to Awaiting User Response Railway • 20 days ago

yakobhadji7-cell

FREEOP

20 days ago

www.kalexa.store working now but can i add kalexa.store with the free virsion

Status changed to Awaiting Railway Response Railway • 20 days ago

Railway

BOT

20 days ago

The Trial plan is limited to 1 custom domain, and the root domain and the www subdomain count as two separate domains, so you can only use one of them on this plan.

Status changed to Awaiting User Response Railway • 20 days ago

yakobhadji7-cell

FREEOP

20 days ago

Status changed to Awaiting Railway Response Railway • 20 days ago

Status changed to Solved Railway • 20 days ago

Welcome!