Service Region Configuration Error - VINC-WMS Returning 502 Gateway Error
Anonymous
HOBBYOP

19 days ago

Hello,

I'm experiencing a critical issue with my service VINC-WMS in the production environment. The service is returning a 502 Gateway error when accessed via custom domain wms.myphamminhphuong.com.vn.

Issue Details:

When attempting to retrieve the service configuration, I received the following error:

Invalid enum value. Expected 'us-west2' | 'us-east4-eqdc4a' | 'europe-west4-drams3a' | 'asia-southeast1-eqsg3a', received 'asia-southeast1'

The service's region configuration is set to asia-southeast1 (invalid), but Railway only accepts asia-southeast1-eqsg3a.

Service Information:

  • Project ID: 745fc2cb-7561-41f8-960f-b11bcae57595
  • Environment: production (df876d87-15ef-4705-854f-3bee705b3026)
  • Service Name: VINC-WMS
  • Service ID: 28876b9f-18fe-45b8-9485-d68eb9c118ef
  • Custom Domain: wms.myphamminhphuong.com.vn (configured with green checkmark ✓)
  • Current Status: Online but returning 502 Gateway errors

What I've Done:

  • Verified custom domain DNS configuration (CNAME: 0cr4czlg.up.railway.app) — configured correctly with green checkmark
  • Confirmed the application is running and listening on port 8080
  • Restarted the service multiple times

Request: Please fix the region configuration from asia-southeast1 to asia-southeast1-eqsg3a so the service can function properly and respond to requests via the custom domain.

Thank you for your assistance.

Solved

0 Replies

Status changed to Awaiting Railway Response Railway 19 days ago


Status changed to Solved Anonymous 18 days ago


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