Service responding 12-15s TTFB on every request, regardless of handler
ashish-frozo
PROOP

a month ago

Project: edgegate (8876e48e-59a0-40e0-ab88-c3a21d8e1ee0)

Environment: production

Service: frozo-frozo-qualcomm-aihub (c05bdba4-... — backend FastAPI)

Region: asia-southeast1-eqsg3a

Every HTTP request to this service takes ~12-15s TTFB regardless of handler, method, or status code. Verified:

- GET /health (returns {"status":"ok"}, no DB/Redis): 12-15s

- GET /nonexistent (404): 15s

- POST /health (405): 15s

- 5 parallel requests: all complete in 12-15s, not queued

- 10 sequential requests immediately after fresh deploy: every one 12-15s (not cold-start)

- Same delay on *.up.railway.app direct domain and on the custom Cloudflare-fronted domain

- uvicorn boot logs show app listening on 0.0.0.0:8080 correctly, matching targetPort: 8080

- Sister service edgegate-frontend in same region/project responds in 100-300 ms

Sample slow request IDs from x-railway-request-id: MEhvTR4GQBe7UKLdacI7Nw

Critical timeline: I have a partnership-meeting demo on Tuesday and need this resolved.

Solved

1 Replies

Status changed to Awaiting Railway Response Railway 28 days ago


a month ago

This has now been resolved.

The latency was caused by an issue with our CDN provider Fastly, specifically affecting their KV store in the Asia region. Their incident report: https://www.fastlystatus.com/incident/378503

Apologies for the disruption.


Status changed to Awaiting User Response Railway 27 days ago


Railway
BOT

20 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 20 days ago


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