Service state is active but its not working
elavettaiyan
HOBBYOP

a month ago

Check the service from yesterday night my service is working and Checked the log and no potential issues exists and Also I tried resatart even not works then I redeployed also. In build health check is success but Its not works me and all apps getting failed

https://kids-screentime-app-production.up.railway.app/api/health

$10 Bounty

5 Replies

Railway
BOT

a month ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 1 month ago


pedromidueno
HOBBY

a month ago

The endpoint that u shared works well, where isn't your service working?


elavettaiyan
HOBBYOP

a month ago

Problem with Wifi - Its working with Mobile network. I am using Jio Airfiber. Such issues I facing frequently. Need to provide permenant fix otherwise we have to migrate to other vendor


pedromidueno
HOBBY

a month ago

Have u tried to connect to your web server from another wifi connection? I've seen several people with this issue, they can connect through mobile network but cannot from wifi


elavettaiyan
HOBBYOP

a month ago

This may work with other wifi. But our solution should work with all network otherwise customer get frustrated. DNS not resolving is very critical issue even this is not new host it was working till last night 23:55 after that its stopped working. Seems issue with jio and Railway team should work with them and fix it immediate manner.


a month ago

Jio is blocking Railway's network, you can try change your DNS to cloudflare (1.1.1.1), or use a VPN, or buy a cheap domain like .xyz and point it to cloudflare


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