⚠⚠ Services inaccessible - is Railway down?
timbo-tj
PROOP

2 years ago

Hi there, all our services are inaccessible at the moment.

39 Replies

timbo-tj
PROOP

2 years ago

Starting to get some responses back on some services


2 years ago

the dashboard was reported to be slow, nothing mentioned about services


2 years ago


timbo-tj
PROOP

2 years ago

yeah i saw that but saw no mention of services being down


timbo-tj
PROOP

2 years ago

all good, it seems like its resolved now, but our services were inaccessible for a few minutes there


timbo-tj
PROOP

2 years ago

looks like all good now


2 years ago

can you go into more details when you say "inaccessible" ?


timbo-tj
PROOP

2 years ago

go to url -> not work


timbo-tj
PROOP

2 years ago

hit rest api -> hangs, no error, just loads


timbo-tj
PROOP

2 years ago

timeouts eventually


timbo-tj
PROOP

2 years ago

but all responding fine now!


2 years ago

not work could mean a lot of things, so thank you for clarifying that it hangs


timbo-tj
PROOP

2 years ago

yeah sorry for being vague, no problem


2 years ago

no worries, let me know if you experience more issues and ill raise


timbo-tj
PROOP

2 years ago

ty brody


coopbri
PRO

2 years ago

@Prodigga my services went down as well -- you're in good company!


coopbri
PRO

2 years ago

I think Railway is just overloaded or being attacked. Not quite sure what's up


timbo-tj
PROOP

2 years ago

good to hear I was not alone! 🙂


2 years ago

my guess is that this was because of the automated switch to the edge proxy since they told us they would be doing that a few hours prior to your thread


arnorhs
PRO

2 years ago

same here.. service not responding.. even though it's reporting to be fine in the dashboard.. deployment log is not empty, but the request is not hitting it


2 years ago

the domain is hanging? can you send the domain please?


arnorhs
PRO

2 years ago


arnorhs
PRO

2 years ago

this is following a deployment FYI


2 years ago

thats on the legacy proxy, are you on the v2 runtime?


arnorhs
PRO

2 years ago

yes


arnorhs
PRO

2 years ago

1250845547896508400


2 years ago

thanks for raising this is helpful! could you send your project id for good measure?


arnorhs
PRO

2 years ago

58cd7410-04d6-4c6e-a74d-fa7c78455231


2 years ago

thanks! ive raised this to the team


arnorhs
PRO

2 years ago

thanks @Brody


2 years ago

they are going to be looking into this


arnorhs
PRO

2 years ago

good to know


arnorhs
PRO

2 years ago

should i try redeploying?


2 years ago

from the looks of it this is an issue with the v2 runtime, a fix is underway so you are free to redeploy, but a redeploy may not fix it


arnorhs
PRO

2 years ago

ok, thanks


arnorhs
PRO

2 years ago

looks like it's responding now


arnorhs
PRO

2 years ago

i checked 1 minute ago it was still down.. i was just about to leave the office.. this was lucky


2 years ago

yep they pushed a fix, should be good to go


yahiabakour
PRO

2 years ago

Same here.... looking a little unreliable as a platform


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