Hello Railway Team,

I’m facing a critical issue with my Railway-hosted services and would appreciate your assistance. My user-id is Keshu92.

Summary of the Problem

• None of my deployed services are reachable via their public Railway URLs.
• This issue is affecting multiple projects simultaneously, which suggests it is not application-specific.
• The services appear to start successfully, but then become unreachable, and containers sometimes restart.

What I’m Observing

• Logs show:
  • Server starts successfully (Server running on PORT)
  • Database initialization completes
  • Shortly after, the container stops or restarts
• No incoming requests are logged when accessing the public URL.
• DNS resolution for the Railway domains is working correctly.
• Even after regenerating domains and redeploying, the issue persists.

Important Context (Billing)

• There was an unpaid invoice ($8.05) earlier.
• This invoice has now been successfully paid (Receipt available, dated April 19, 2026).
• The issue began around the time of the billing restriction and has continued even after payment.

Troubleshooting Already Done

• Verified application code:
  • Server binds to 0.0.0.0
  • Uses process.env.PORT
  • No crashes or unhandled exceptions
• Ensured single process execution (no conflicting start scripts)
• Redeployed services multiple times
• Deleted and regenerated Railway domains
• Tested via incognito and cleared DNS cache
• Added health endpoint and request logging (no requests are reaching the app)

Key Concern

Since:

• All services are affected
• DNS works but routing does not
• Containers start but are not consistently reachable

I suspect this may be related to:

• Account-level restrictions not fully lifted after payment
• Stale or broken routing/domain mappings
• Health check or service exposure issues at the platform level

Request

Could you please:

1. Verify if my account/services are fully restored after the invoice payment
2. Check if there are any routing, networking, or healthcheck issues affecting my deployments
3. Confirm whether my services are correctly exposed to public traffic
4. Advise if any manual intervention is required on my end

This issue is blocking access to all my deployed applications, so any help would be greatly appreciated.