Setting up a custom domain w/ squarespace is not working
cfstout
HOBBYOP

9 months ago

I'm trying to set up a custom domain that is currently hosted on Squarespace. I have some custom set up in there already to support email sending via a service so would really like to avoid transferring to cloudflare if possible.

I've seen threads in the past that mention that squarespace doesn't support root level domains. However it looks like that may be out of date as I can now add an alias record for that purpose.

Current set up
The domain I'm trying to add is wholebodywellnesscollective.com
Railway tells me to set a CNAME @ p0qulcso.up.railway.app
In squarespace I have set records
- ALIAS @ p0qulcso.up.railway.app
- CNAME www p0qulcso.up.railway.app

When I dig @8.8.8.8 wholebodywellnesscollective.com A I see
wholebodywellnesscollective.com. 60 IN A 35.212.94.98
(I read that y'all use google's DNS to look for records so I think this is right?)
That IP seems to match:
dig p0qulcso.up.railway.app returns
p0qulcso.up.railway.app. 60 IN CNAME trestle.proxy.rlwy.net.
trestle.proxy.rlwy.net. 217 IN A 35.212.94.98

This all seems like it's set up right, but what am I missing? Is this set up really not supported? Or is there any way to get things working properly?

Solved$10 Bounty

3 Replies

lofimit
HOBBY

9 months ago

It seems to be working, was the issue solved?
https://dnschecker.org/#A/wholebodywellnesscollective.com


claralopezuribe
HOBBY

9 months ago

Your custom domain seems to be working now, and I am curious if you had to take any other steps to get it configured correctly.

I configured my custom domain (also in Squarespace) in the same way. In Railway, it stayed stuck on "waiting for DNS update" for a very long time. I downgraded to the Google Cloud, and it instantly switched to "Setup complete". Then I upgraded to Metal again, and the status stayed complete for a while, but then goes back and forth between waiting and complete.

Regardless of the waiting/complete status, or whether I am in Google Cloud or Metal , the custom domain does bring up my website. However, it appears to not be secured unless I use an incognito tab. If you or anyone else reading have an explanation, or resolution, I would greatly appreciate a response!

Thanks!

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claralopezuribe

Your custom domain seems to be working now, and I am curious if you had to take any other steps to get it configured correctly.I configured my custom domain (also in Squarespace) in the same way. In Railway, it stayed stuck on "waiting for DNS update" for a very long time. I downgraded to the Google Cloud, and it instantly switched to "Setup complete". Then I upgraded to Metal again, and the status stayed complete for a while, but then goes back and forth between waiting and complete. Regardless of the waiting/complete status, or whether I am in Google Cloud or Metal , the custom domain does bring up my website. However, it appears to not be secured unless I use an incognito tab. If you or anyone else reading have an explanation, or resolution, I would greatly appreciate a response!Thanks!

9 months ago

Hey, please switch your domain's nameservers to Cloudflare's as they support CNAME flattening for apex/root domains. Feel free to open your own help thread if you have further questions, as I'll mark this thread as solved.


Status changed to Solved uxuz 9 months ago


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